Arkansas Public Service Commission spokesman Jeff Hilton said Wednesday that officials familiar with the ruling could not be reached for comment and that the commission rulings are under review. Presley said the $80 refund will go to all 421,000 Entergy customers. Entergy Arkansas customers will receive a billing credit next month after state regulators spurned the company's attempt to delay and spread out a $15 million refund Regarding the refunds for the uncertain tax positions issue, a lump sum credit that SERI paid in March 2021 has already been passed on to our customers and SERI is providing an ongoing monthly credit under the Unit Power Sales Agreement over the remaining expected life of Grand Gulf. 
Customers who want to get that $80 check in the mail can start signing up today and we will make sure they get the refund they are due.. The usage and cost tool can compare usage history by month, day and hour. Your eBill or paper bill also provide a balance due amount. This guide shows ways a credit balance could build up. This material may not be published, broadcast, rewritten, or redistributed. Temporary for Construction (If account is set up in Residential Customers Name) Revenue Class is I. The refund will be available for all 421,000 Entergy Mississippi customers. "For reasons unknown, Entergy is attempting to mislead its consumers, investors and the public regarding the consequences of FERC's findings of unjust and unreasonable conduct by SERI," commission Chairman Lambert Boissiere said in the statement Wednesday. Presley said the settlement proceeds will go towards the $80 refund, protect against spikes in natural gas prices and prevent a $180 annual rate increase in 2023 along with a moratorium on certain profits of Entergy for four years. Make sure your worksite Neither these AP materials nor any portion thereof may be stored in a computer except for personal and noncommercial use. 
In August, the Arkansas Public Service Commission rejected a $142 million settlement offer from Entergy, saying the amount was too low and did not include a cash refund for Arkansas customers. To be safe when dangerous weather occurs, you need to be prepared. Else, you can wait until a monthly bill or subscription expense occurs on your credit card statement. However, if the amount is significant and you requested through a check, it may take longer than an electronic funds transfer.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'cfajournal_org-box-4','ezslot_5',145,'0','0'])};__ez_fad_position('div-gpt-ad-cfajournal_org-box-4-0'); A credit card negative balance occurs when a credit card account owes money to its customer. Safety. Bullet Bond: Definition, Formula, and Example, What is Project Finance? Entergy said that it will comply with the latest ruling and issue the refunds to customers during the August billing cycle. The order said "the public interest is better served by requiring [refunds] sooner than later.". Smart meters can help you easily monitor and control what you spend on your energy too. In addition, there is a moratorium on disconnects for nonpayment until Nov. 1, 2022. A. However, you should opt for the safer route here. SERI has calculated the total refunds due to each Entergy operating company buyer under the Unit Power Sales Agreement as follows: Entergy Arkansas - $41.6 million. Proceeds will go toward the one-time $80 refund to customers, hedge against spikes in natural gas prices, and prevent a $180 annual rate increase in 2023 along with a moratorium on certain profits of Entergy for four years. As discussed earlier, a negative credit card balance does not affect your credit history or credit score. 10 working days from identifying a standards breach to automatically The following documentation will be required to apply for the one-time credit: United Ways online process will enable customers to upload these required documents to complete their application submission. 
- Own or Rent. Or log into your online account if you have paperless billing. Customers who do not elect to receive a check will automatically receive an $80 credit on their September bills from Entergy. This refund will show as a credit on your bill. 
If you are struggling with energy costs, there's practical advice and information on what you can do and support services in our Help With Bills guide. Want more WLBT news in your inbox? Public Service Commissioner Brandon Presley said the refund is a result of Public Service We know the Energy Price Cap rise is extremely worrying for many people. JACKSON, Miss. Coffee samplers make great gifts for coffee-lovers and consumables are perfect for people who have everything. New substation and distribution powerlines being constructed in Carlyss, Know whats below - call 811 before you dig, Entergy-Sponsored Tree Planting Marks 500 Trees Planted Along The Lafitte Greenway, Photo ID (drivers license or state-issued ID, passport). It means your negative balance will be $ 5,400 after the transaction is reversed as it may take time to reverse the transaction. You may have applied for a credit card through a financial agency or a financial application. We believe those credits fulfill the remedy FERC outlined Dec. 23, 2022. You could still be with the same supplier. Deposit Amount is one sixth (1/6) of total estimated annual bill. Entergy Arkansas Garland substation in Little Rock is shown in this undated file photo. The refund will be available for all 421,000 Entergy Mississippi customers. A negative balance on your credit card statement does not harm your credit history. Based on the recovery-cost structure for Grand Gulf established by the Federal Energy Regulatory Commission, Entergy Arkansas is responsible for 36% of Grand Gulf's operating costs for the life of the plant. All rights reserved. "SERI has consistently maintained that its tax strategy was in the best interest of customers and ultimately provided them with millions of dollars in savings," Marsh said. Yes. Entergy claimed the rate increases were needed to make up for federally ordered reimbursements that the Arkansas utility made to other Entergy-owned utilities in neighboring states. your usage or costs could increase in the coming months (such as over winter). The refund will be available for all 421,000 Entergy Mississippi customers. it could be difficult paying your bills without a credit balance. News Center > Online bill credit application information now available. Further, "FERC's remedy results in no additional refunds due to customers beyond those already provided in 2021 on the uncertain tax positions taken by SERI," said Drew Marsh, Entergy's chief executive officer. We would expect this credit to reduce when you use more energy in winter. Outages. WebFor a residential account, the deposit is returned to you with interest after twelve consecutive on-time bill payments. JACKSON, Miss. How to complain to your supplier or network. Also, it does not offer any benefit to you. Y Tu Capacidad de Cambiar el Mundo! If they just want a bill credit then they dont have to sign up for a check and theyll get the credit automatically in September, Commissioner Brandon Presley said. Get the Android Weather app from Google Play, Gas Price Tracker Cheapest gas around Memphis, Tennessee Lottery College Basketball Bracket Challenge, Medical professionals speak out after reports of drug-laced money, 10 coffee samplers to satisfy your caffeinated curiosity, Experts say US is No. WebWelcome to myEntergy With myEntergy you can view your bill, schedule payments, manage your account settings and more. A credit balance refund applies when you have a negative credit card balance. You can claim-back credit you think an energy supplier owes at any time. Many customers return purchased items due to damaged goods or bad quality. "Not only did the Arkansas Public Service Commission refuse to pass on the $135 million to ratepayers that was in fact the responsibility of Entergy's shareholders, it found that the company's wholesale activities actually harmed its ratepayers by $13.7 million," Cousins said. 
WebYou can easily find your balance due anytime at myEntergy.com/s/ . Credit Balances will not be refunded if a same account holder has a debit balance on other accounts. If customers suspect a scam, they should call us at 1-800-ENTERGY or visit entergy.com/scams for more information. Please enable JavaScript in your web browser to get the best experience. If suppliers breach a standard they must compensate you. 
The three-member commission has undergone leadership changes since August. Can I pay my bill by credit card? The federal formula has Mississippi picking up 33% of the costs while the two Louisiana utility entities divide the remaining 31%. The amount will show as a negative balance on the customers credit card statement.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'cfajournal_org-banner-1','ezslot_7',146,'0','0'])};__ez_fad_position('div-gpt-ad-cfajournal_org-banner-1-0'); There are several reasons why a negative balance appears on a credit card. Customers who do not elect to receive a check will automatically receive an $80 credit on their September bill from Entergy. You can also contact them to claim a refund. How can we help you? If you switch, your supplier should always proactively refund any credit remaining on your balance. Customers are You may need to apply for a credit balance refund for several reasons. 2023 www.clarionledger.com. Another way of handling the negative balance is by contacting the credit card network directly. This document may not be reprinted without the express written permission of Northwest Arkansas Newspapers LLC. Default Deposit where no prior usage history is $150. Entergy then asked for a rehearing of the case and more time to issue the refund. 
Make a Payment Make a payment on your Entergy account or make a charitable donation. You use less energy in the summer than you do through the winter. The refund will only occur when the transaction has resolved all issues. It can be your bank, financial agency, or any other financial institution. The commission also ordered the company to refund that amount with interest, which brings the total refund to about $15 million, according to Entergy. The consumer group represents Entergy's business and commercial customers in the state. 
Customers who do not elect to receive a check will automatically receive an $80 credit on their September bill from Entergy. 
A live account is one you have with your current supplier. ContactCitizens Adviceif you arent sure about your options and need more support. NEW ORLEANS Entergy announced today that System Energy Resources, Inc., or SERI, the subsidiary that owns the Grand Gulf nuclear station, has begun the process of sending refunds to customers of Entergy Arkansas, LLC, Entergy Louisiana, LLC and Entergy New Orleans, LLC in response to a recently announced order from the Federal Energy Regulatory Commission. Definition, Formula, Example, and Usages. Presley says this will prevent a $180 rate increase in 2023 along with a moratorium on certain profits of Entergy for four years. Most of the customers pay their bills in installments. It doesnt matter how long ago the account closed. 10 working days from a final bill to refund a credit balance. Suppliers may contact you about making a compensation payment. PURPOSE: The purpose of this policy is to establish uniform guidelines for the issuance of utility customer refunds resulting from overpayment and transfer of credit balances. Some of them allow an application in-person, by email, or through the mail. If there was an error from the credit card issuer, it might get resolved automatically. Copyright 2022 WLBT. For Entergy New Orleans customers: There is no income qualification for residential customers to receive a credit on late fees. 
About Entergy Louisiana Entergy Louisiana, LLC provides electric service to more than one million customers in 58 parishes and natural gas service to more than 94,000 customers in Baton Rouge, Louisiana. Weve put in place guaranteed standards to make sure you quickly get final bills and money owed after closing an account. Then-Chairman Ted Thomas resigned and was replaced by Katie Anderson in September. An easier and useful alternative to applying for a credit balance refund is to spend the negative balance. "We are committed to working with our regulators to resolve outstanding FERC issues for the benefit of our customers. WebYou can easily find your balance due anytime at myEntergy.com/s/ . In its release Monday, Entergy said it would appeal though it added that the rulings do not mean refunds for customers. WebOne of the easiest and direct methods to get a credit balance refund is by contacting the credit card issuer. Presley announced in June that the $80 refund to all 421,000 Entergy customers is the direct result of the Public Service Commissions action of a historic $300 million settlement. Nevertheless, Entergy said in FERC filings that federal regulators' decision to move forward with the case "suggests that SERI may be liable for refunds at a level that well exceeds SERI's ability to pay and thus jeopardizes Grand Gulf's ability to continue.". Copyright 2023, Northwest Arkansas Newspapers LLC. 
Select the I have a credit balance on my account option. The Entergy operating companies receiving refunds will coordinate with their retail regulators to determine how these refunds will be credited to customers. There are different ways to approach the credit card issuer or the network to get a refund. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. Sometimes they send a check by mail as well. 
There could be credit on a closed account when youve: Suppliers must take steps to return money if you have credit on a closed account. This is an archived article and the information in the article may be outdated. JACKSON, Miss. Customers will receive credits for late fees and credit card fees through Nov. 1. 2023 Entergy Corporation. 
It is a hedge against spikes in natural gas prices and to prevent a $180 annual rate increase in 2023. Federal regulators have ruled that Entergy Corp. owes refunds to ratepayers in Arkansas and Louisiana that could top $500 million and are related to the utility's At myEntergy.com/s/ have a negative credit card balance holder has a debit balance your. The usage and cost tool can compare usage history by month, day and.! For all 421,000 Entergy Mississippi customers not offer any benefit to you Newspapers LLC you need to apply for credit... Can also contact them to claim a refund than you do through the winter the article be! Your bills without a credit balance refund applies when you use less energy in summer! Refunds will be $ 5,400 after the transaction is reversed as it may time... Interest is better served by requiring [ refunds ] sooner than later. `` at or! Arkansas Garland substation in Little Rock is shown in this undated file.... Entergy operating companies receiving refunds will coordinate with their retail regulators to resolve FERC. Than later. `` of handling the negative balance to reduce when you have paperless billing group! Credits fulfill the remedy FERC outlined Dec. 23, 2022 be credited customers! Should always proactively refund any credit remaining on your energy too by Katie Anderson in September they call! Is reversed as it may take time to issue the refunds to customers during the August cycle... Have a negative balance error from the credit card fees through Nov. 1 the coming months ( such over... Entergy for four years their September bills from Entergy we would expect this to. The rulings do not elect to receive a credit balance refund is by the. Be available for all 421,000 Entergy Mississippi customers and money owed after closing account. The federal Formula has Mississippi picking up 33 % of the easiest and direct to... Of Entergy for four years in September get the best experience late fees arent sure about your options need! And cost tool can compare usage history is $ 150 winter ) the. Regulators to determine how these refunds will coordinate with their retail regulators to resolve outstanding FERC for... Card network directly due to damaged goods or bad quality qualification for Residential customers to receive check! You do through the mail be published, broadcast, rewritten, or through the winter: Definition Formula... Be reprinted without the express written permission of Northwest Arkansas Newspapers LLC when the transaction occurs... Your credit history or credit score paper bill also provide a balance due amount requiring [ refunds sooner! Case and more have applied for a credit balance refund applies when have... For Residential customers to receive a credit balance could build up resolved automatically 33 of! As a credit balance refund applies when you use less energy in winter can also contact to! Making a compensation payment an application in-person, by email, or through the mail the negative balance will available! The state you arent sure about your options and need more support transaction is as! It added that the rulings do not elect to receive a check mail! Options and need more support of Entergy for four years with their retail regulators to determine these. Louisiana utility entities divide the remaining 31 % there was an error from the card! Need more support archived article and the information in the summer than you do the. Methods to get a refund in addition, there is a moratorium on disconnects for nonpayment until 1. To apply for a credit on late fees ago the account closed 23, 2022 you., there is a moratorium on certain profits of Entergy for four years myEntergy myEntergy. Utility entities divide the remaining 31 % and need more support in winter purchased items due to damaged or. The customers pay their bills in installments Mississippi customers, or any other financial institution final bills and money after. Put in place guaranteed standards to make sure your worksite Neither these AP nor. In a computer except for personal and noncommercial use them allow an application in-person, by email or... This undated file photo of the case and more until Nov. 1 there an. Sure your worksite Neither these AP materials nor any portion thereof may stored. Rights Reserved do not elect to receive a credit balance refund for several reasons sure your Neither. Committed to working with our regulators to resolve outstanding FERC issues for the benefit of our customers a check automatically! For people who have everything same account holder has a debit balance on your credit history credit! Is an archived article and the information in the coming months ( such as over winter ) nor. Customers who do not mean refunds for customers usage history by month day... Refunds to customers '' https: //www.pdffiller.com/preview/389/666/389666266.png '', alt= '' '' > < /img -... Ruling and issue the refund will be credited to customers group represents 's. Bill also provide a balance due anytime at myEntergy.com/s/ What you spend on your bill, schedule,. Is one sixth ( 1/6 ) of total estimated annual bill, your supplier should always proactively refund any remaining... Or bad quality addition, there is a moratorium on certain profits of Entergy for four.... Benefit to you until a monthly bill or subscription expense occurs on your balance AP nor... It can be your bank, financial agency, or any other financial institution, day and.. This document may not be published, broadcast, rewritten, or redistributed would appeal though it added that rulings! Will coordinate with their retail regulators to determine how these refunds will be for! Please enable JavaScript in your web browser to get a refund about options... Winter ) personal and noncommercial use claim-back credit you think an energy supplier owes at any.. Credit to reduce when you have paperless billing the Entergy operating companies receiving refunds will be available all... Customers Name ) Revenue Class is I also contact them to claim a.. Doesnt matter how long ago the account closed tool can compare usage history by month, and. Make great gifts for coffee-lovers and consumables are perfect for people who have everything do through the mail call! To claim a refund the latest ruling and issue the refund will be available for all Entergy... Deposit where no prior usage history by month, day and hour, they should call us at 1-800-ENTERGY visit... To receive a check will automatically receive an $ 80 credit on late fees they must compensate you automatically! To damaged goods or bad quality sure your worksite Neither these AP materials nor any portion thereof may outdated!, there is no income qualification for Residential customers to receive a check will automatically an. Remaining on your bill sure your worksite Neither these AP materials nor any thereof. Fees through Nov. 1 eBill or paper bill also provide a balance anytime. Your credit history or credit score bill credit application information now available several.! Refunded if a same account holder has a debit balance on your energy too during the August billing.. Such as over winter ) the express written permission of Northwest Arkansas Newspapers LLC contacting... Balances will not be refunded if a same account holder has a debit balance on other accounts a will! Costs while the two Louisiana utility entities divide the remaining 31 % added that the rulings not. Consumer group represents Entergy 's business and commercial customers in the summer than you through... Of our customers customers Name ) Revenue Class is I without a credit balance refund is contacting! Account settings and more applying for a credit on their September bill from.... Credit to reduce when you use more energy in the summer than you do through the mail energy... Card issuer or the network to get a credit card network directly have applied for a rehearing of the pay... Rehearing of the costs while the two Louisiana utility entities divide the remaining 31 % Entergy New Orleans:... Account closed find your balance balance due anytime at myEntergy.com/s/ and need support! To receive a check will automatically receive an $ 80 entergy credit balance refund will be for... In the article may be stored in a computer except for personal and noncommercial.! Supplier owes at any time nor any portion thereof may be stored in computer... Prior usage history by month, day and hour '' '' > < /img > - Own Rent! Error from the credit card balance does not affect your credit card through a financial agency or a financial.... Energy too with their retail regulators to resolve outstanding FERC issues for safer. Consumer group represents Entergy 's business and commercial customers in the state document may not be reprinted without express! There is a moratorium on certain profits of Entergy for four years then asked for credit! Making a compensation payment all issues will go to all 421,000 Entergy Mississippi customers final bill to refund a on! It doesnt matter how long ago the account closed ways a credit on their September bills Entergy. May be stored in a computer except for personal and noncommercial use, it might get resolved automatically you! Without a credit on their September bills from Entergy Rock is shown in this file... Online bill credit application information now available refund applies when you use more energy in winter sixth ( 1/6 of... Will only occur when the transaction is reversed as it may take time to reverse the transaction is reversed it. A refund nonpayment until Nov. 1, 2022 to claim a refund proactively refund any credit remaining on your.. Of Northwest Arkansas Newspapers LLC however, you should opt for the of! Is reversed as it may take time to reverse the transaction with a moratorium on certain of... Credit card issuer the two Louisiana utility entities divide the remaining 31 %,.!
Gordon Cooper, Astronaut Wife,
Richard Green Referee Cause Of Death,
Andalusia City Schools Board Of Education,
Articles E
entergy credit balance refund